PANAJI: During the year 2019-20, the Directorate of Fire and Emergency Services have collectively attended 2953 Fire calls and 5659 Emergency Calls, during which 324 human lives and 587 Animal lives were saved. Property worth Rs. 51.15 crores was saved due to timely action of the Fire Personnel. In the line of duty, the department in the year 2019-20 handled various fire and emergency cases which included serious chemicals gas leakages, liquefied gas leakages, dry grass fires, electrical fires, flood rescue, animal rescue, chemical spillage, road accidents and urban fires. According to a report prepared by the department, maximum fire calls pertained to dry grass fire (50 per cent) followed by plantation fire (15 per cent) and residential fire (8 per cent). Regarding non-fire incidents, uprooting of trees and electrical wires due to cyclonic winds (73 per cent) involved majority of the calls, followed by animal rescue (10 per cent) and human rescue (5 per cent). “In view of improved usage of technology for data storing and analyzing the department has moved to digitizing of data with the help of Automation Expert Spreadsheet Excellence for all fire stations. This has helped in comparing data for pro-active actions in the future,” Director of Fire and Emergency Services Ashok Menon said. “As ever we look forward to achieve optimum efficiency with the help of well informed citizens extending all possible help to the department in its endeavour to serve the State,” Menon added.